- 401(k)
- 401(k) matching
- Employee discounts
- Free uniforms
Location: Disney Springs Store
Are you the best at what you do and want to love where you work? Are you a true flavor enthusiast with a zest for adventure? Want to work with a TEA-m full of sugary sweet, never salty (unless we sell it) band of characters who take their work seriously but never themselves? If this sounds like you and you too love corny puns, you may be the key ingredient we’re missing. See what I did there? Apply now, and let your culinary imagination run wild with us!
Position Purpose:
- Ensure each guest receives a stellar experience and is welcomed into the store and greeted with our custom step-in lines.
- Field questions concerning product information, the uses of our products, and pricing.
- Establish rapport with guests to ensure their return and/or word of mouth advertising.
- Maintain merchandise and product inventory levels throughout the store (on shelves, counters, tables and containers).
- Help maintain store appearance by contributing toward daily routines.
- Assess store inventory levels; notify management of replenishment requirements.
- Price merchandise with labels, SKU’s, prices and locations.
- Maintain solid, accurate, and current product knowledge to adequately promote product by reading applicable publications and attending required training activities.
- Comply with operating standards and procedures pertaining to the daily operation of the store.
- Contribute to the team effort and embody the Disney keys of Inclusion, Safety, Courtesy, Show and Efficiency.
- An engaging personality with proven customer focus and all-star customer service skills.
- Proven experience in a similar role. This includes Guest Experience Associate, Product Experience Associate, Guest Engagement Associate, and culinary oriented positions.
- Strong understanding of the retail sales process. This includes using exceptional communication skills, cross-selling, up-selling, and basic math skills.
- Ability to work a consistent and reliable schedule: This position requires evening and weekend availability.
- Store hours: Sun-Thurs: 10am-11pm, Fri & Sat: 10am - 11:30pm.
- Ability to work holidays, a plus.
- Interest and ability to share knowledge of our many product varieties.
- Ability to pivot and remain flexible in a fast-paced environment.
- Self-motivated team player.
- Appreciates spice aromas.
- Consistent ability to utilize hands and fingers to perform tasks as necessary for job duties, which may include operating equipment, handling materials, and assembling and preparing merchandising displays (8+ hours per day).
- Consistent capacity for visual acuity to examine materials and labels, identify products and their characteristics, and ensure quality and safety standards are met (8+ hours per day).
- Consistently communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, customers, and the ability to engage in verbal discussions and listen attentively (8+ hours per day).
- Consistent ability to perform various physical tasks that require continuous standing (8+ hours per day), walking (8+ hours per day), bending (8+ hours per day), reaching (8+ hours per day), squatting, (3-5 hours per day), lifting; up to 50 lbs. (8+ hours per day), carrying (8+ hours per day), pushing/pulling (3-5 hours per day), climbing ladders/stairs (1-4 hours per day), and maneuvering within a store workspace (8+ hours per day).
- Ability to perform repetitive tasks (8+ hours per day).
- Operation of, but not limited to, stocking, picking, inventory, packaging, kitchen and food tools and equipment (8+ hours per day).
- Consistently work around spices; must not be sensitive or allergic to various scents, spices, fruits, extracts, aromas, or personal protective equipment (latex gloves) (8+ hours per day).
- Customer Centric; approachable, builds meaningful relationships, loves to help others.
- Intelligent; loves to learn new things and share product knowledge with customers.
- Energetic; engaged, proactive, coachable, focused, positive demeaner.
- Adaptability; open-minded, strategic thinker, team player.
- Foodie; passionate for flavorful foods, spices, and blends.
- Wants to grow within a team; The Spice & Tea Exchange® promotes within.
- Employee product discounts.
- Daily Tea Bar tea.
- Monthly product gifts to support product knowledge.
- Disney Springs stores discount.
- Self-admission pass to all Walt Disney World parks.
- 4 paid holidays.
- Paid weekly.
Drug Free Workplace:
The Spice & Tea Exchange® is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result.
We create and share the experience every day! Life is better lived with a little spice.
The Spice & Tea Exchange ® was founded in 2008, by a group of talented individuals with a passion for life and food. What started as a small shop in St. Augustine, Florida, has quickly grown into a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 REASON for what we do, and our team is a close-knit family you’d enjoy sitting with around the dinner table.
"Creating & sharing the experience of a more flavorful life," is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high-quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high-gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests.
At The Spice & Tea Exchange® we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table! Our employees define experience as all the events of our lives that shape who we are, taking you out of the everyday task list and putting you into a place that takes you to a different state of mind, making memories that are not forgotten, and trying things for the first time! The employee experience is something we do not take with a grain of salt.
(if you already have a resume on Indeed)