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HR Director Operations Center

HR Director

Full Time • Operations Center
Responsive recruiter
Job Title: HR Director
Department: Human Resources
Position Reports to: CEO & President
Employment: W2, Full-Time, Salary, Exempt
Location: St. Augustine, FL Distribution Center (Distribution Center will be relocating to Palm Coast, FL). Must be currently living in the local area to be considered.

 
Are you the best at what you do and want to love where you work? Are you a true flavor enthusiast with a zest for adventure? Want to work with a TEA-m full of sugary sweet, never salty (unless we sell it) band of characters who take their work seriously but never themselves? If this sounds like you and you too love corny puns, you may be the key ingredient we’re missing. See what we did there? Apply now, and let your culinary imagination run wild with us! 

The Spice & Tea Exchange® is looking for energetic people who have a passion for life and food.  Our mission is creating and sharing the experience of a more flavorful life, and our employees strive to make that happen every day for our customers, our franchisees and each other.  The employee experience at The Spice & Tea Exchange® is unique and rewarding, and if you have this same passion for flavor, we have a seat for you at our table.


Position Purpose:
The HR Director will serve as a senior strategic leader who aligns human resources initiatives with the organization's overall business goals. This position is responsible for high-level decision-making regarding HR policies, practices, and budgets. 

Essential job functions include but are not limited to:
  • Talent Management & Employee Relations: Facilitates and oversees human resources functions such as recruitment, new hire orientation, performance reviews, benefit administration, safety and workers’ compensation administration, employee relations, and terminations. 
  • Policy & Program Development: Develops and implements HR policies and programs in collaboration with management when appropriate; regularly reviews existing policies for effectiveness and needed changes. 
  • Team & Budget Management: Leads organization wide compensation, consulting, diversity, and employee relations strategic planning. Develops, implements, and monitors the human resources annual budget. 
  • Organizational Design & Workforce Planning: Helps design and define the organizational structure for departments, distribution centers, and retail support, clarifying roles, responsibilities, and reporting lines to ensure alignment with business strategy.
  • Leadership Development & Bench Strength: Builds leadership pipelines beyond succession planning. Proactively identifies, develops, and retains high-potential managers across both corporate and franchise operations, emphasizing a culture of continuous learning and growth.
  • Compliance & Risk Management: Stays current with local, state and federal employment laws and regulations, makes internal process adjustments as needed. 
  • Strategic Leadership: Partners with Executives in succession planning, working in a consultative manner. 
  • Employee Relations & Culture: Leads employee engagement initiatives to foster a workplace culture in-line with company’s mission, vision and values. Conducts or facilitates investigations on employee relations issues and advises management on appropriate resolutions. 
  • Responds to inquiries regarding company policies, procedures, and programs. 
  • Advises and supports management and executives regarding hiring decisions, equal employment opportunity, compensation, benefits, and health/safety issues. 
  • Analyzes trends in turnover, hiring, promotions, separations, and employee engagement concerns to determine support or action needed to adjust unfavorable trends.  
  • Trains management on leadership and employee relations skills. 
  • Utilizes behavioral and cognitive assessments for hiring decisions and support franchise sales through assessments for franchise candidates. 
  • Assists Finance in business insurance renewals.  
  • Ensures people strategies and plans are translated into action and tangible results. 
  • Manages change processes and supports the business by pulling in change agents to support the entire organization. 
  • Participates in strategic planning process to ensure HR function integrates with company strategic plans. 
  • Performs other duties, as assigned. 
 Knowledge and Job Requirements:
  • Bachelor’s degree in Human Resources or equivalent in a related field. 
  • 7-10 years of Human Resource experience, showing a progressive path. 
  • SHRM or HRCI certification, preferred. 
  • Prior leadership experience. 
  • Excellent interpersonal and conflict resolution skills. 
  • Experience utilizing behavioral assessments. 
  • Stellar organizational, analytical and communications (written and verbal) skills. 
  • Solid decision-making abilities. 
  • Proven ability to manage multiple projects or issues simultaneously. 
  • Proficient with MS Office. 
Physical Requirements to perform the essential functions of this job:
  • Consistent ability to utilize hands and fingers to perform tasks as necessary for job duties (8+ hours per day).
  • Consistent capacity for visual acuity to monitor, detect, and identify issues pertaining to processes and reporting, and ensure quality and legal standards are met (8+ hours per day).
  • Consistently communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, customers, and the ability to engage in verbal discussions and listen attentively (8+ hours per day).
  • Ability to perform repetitive tasks (8+ hours per day).
  • Operation of, but not limited to computer tools and equipment, printers and equipment (8+ hours per day).
  • Consistently work around spices; must not be sensitive or allergic to various scents, spices, fruits, extracts, aromas, or personal protective equipment (8+ hours per day). 
TSTE is unable to accommodate sensitivity or allergy to various spices, ingredients, scents and aromas contained in our products. This is core to our business and cannot be avoided.

While we will make every attempt to provide reasonable accommodation, such accommodation may not alter the fundamental requirements of the job, cause undue hardship, safety risk, or interfere with the ability to perform essential functions. We appreciate your understanding and look forward to supporting your needs within the scope of our commitment to compliance with the Americans with Disabilities Act (ADA) and other applicable laws.
 
Core Values:  
  • Commitment; engaged, flexible, patient, open minded.
  • Detail Oriented; organized, focused, high quality.
  • Reliable; integrity, dependable, authentic.
  • Continuous Improvement; performance and safety awareness, goal-oriented, creative mindset, efficient.
  • Enthusiastic about food and beverage. 
  • Teamwork; team-oriented and eager to grow within the company.  
 Spicy Perks: 
  • Medical, dental, vision and other ancillary benefits.
  • 401k plan + company match. 
  • Flexible spending account (FSA) for medical and/or dependent care. 
  • 100% Company paid Basic Life and AD&D insurance. 
  • Paid time off (PTO) during first year, following 90 days of employment.
  • 7 Paid Holidays. 
  • Employee product discounts. 
  • Quarterly “Create & Share”, free product gifts. 
  • Annual “Holiday Bucks” with access to select personalized gifts for yourself or loved ones over the Holidays. 

Equal Employment Opportunity Statement 
The Spice & Tea Exchange® provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  
The Company prohibits discrimination and harassment of any type. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Drug Free Workplace
The Spice & Tea Exchange® is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result. 




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Employee Benefits:

Health and Insurance Benefits
Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, Supplemental Benefits
401(k) matching
Employee Discounts
Employee Assistance Program (Support, Guidance, and Resources)
Paid Time Off