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Distribution Operations Manager Corporate

Distribution Operations Manager

Full Time • Corporate
Job Title: Distribution Operations Manager 
Department: Warehouse Operations
Position Reports to: President
Employment: W2, Full-Time, Salary, Exempt
Location: St. Augustine, FL Distribution Center (Distribution Center will be relocating to Palm Coast, FL). Must be currently living in the local area to be considered.

 
Are you the best at what you do and want to love where you work? Are you a true flavor enthusiast with a zest for adventure? Want to work with a TEA-m full of sugary sweet, never salty (unless we sell it) band of characters who take their work seriously but never themselves? If this sounds like you and you too love corny puns, you may be the key ingredient we’re missing. See what we did there? Apply now, and let your culinary imagination run wild with us! 

The Spice & Tea Exchange® is looking for energetic people who have a passion for life and food.  Our mission is creating and sharing the experience of a more flavorful life, and our employees strive to make that happen every day for our customers, our franchisees and each other.  The employee experience at The Spice & Tea Exchange® is unique and rewarding, and if you have this same passion for flavor, we have a seat for you at our table.

Here are just some of the benefits our employees experience every day:  
  • Great Culture: Hard work, fun and constant activity are part of each day 
  • Regular schedules with seasonal overtime.
  • Working Conditions: Beat the Florida heat by working in our air-conditioned warehouse!

Job Title: Distribution Operations Manager
Location: St. Augustine, FL (moving to Palm Coast, FL)
 Department: Distribution Center
 Reports To: President

 

Objective:

The Distribution Operations Manager will play a critical role in enhancing our distribution center operations and capabilities, ensuring efficient and effective delivery of services with a keen focus on execution and meeting customer needs. This leadership position will drive optimization and innovation within our distribution center and foster strategic relationships with transportation vendors and supply chain stakeholders that support the company's business growth and operational excellence. By prioritizing profitability, customer satisfaction, and performance, the DOM will ensure that our operations not only meet but exceed company, customer and franchisee expectations.

Essential Functions/Key Responsibilities:

  • Strategy Development: Design and implement overall distribution operation strategies, aligning with organizational goals and focusing on both internal distribution and external opportunities.
  • 3PL Operations: Identify, develop, and manage 3PL business opportunities, ensuring that logistics capabilities meet client needs while maximizing profitability.
  • Automation and Technology: Lead initiatives related to the integration and optimization of automation technologies, including conveyor systems and other advanced logistics solutions, to streamline distribution processes.
  • Process Improvement: Utilize methodologies such as Lean and Six Sigma to analyze and improve logistics operations, focusing on reducing waste, improving throughput, optimizing space, inventory control, and enhancing service delivery.
  • Transportation Management: Build and maintain partnerships with transportation vendors to ensure efficient logistics operations and superior service levels, negotiating contracts and terms to optimize costs and reliability.
  • Performance Metrics: Develop and monitor key performance indicators (KPIs) for logistics operations, achieving daily shipped value goals, regularly reporting on progress and implementing actions to enhance service reliability and efficiency.
  • Team Leadership: Plan ahead to forecast capacity needs. Provide oversight, motivation and mentorship to staff, including Receiving, order Fulfillment, Inventory Management, and Shipping operations. Promote a culture of continuous improvement and accountability while developing talent within the organization.
  • Additional responsibilities assigned as required.
 

Qualifications and Requirements:

  • Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred. 
  • Experience: 7+ years of distribution center management or logistics management experience, with at least 5 years in a leadership role in a 3PL or high output distribution center. Experience in 3PL environments and managing automated systems is a must.
  • Technical: Strong knowledge of warehouse and logistics software systems (e.g., WMS) and automation technologies, including conveyor systems, with the ability to leverage technology to optimize operations.
  • Process Improvement: Proven track record of utilizing process improvement methodologies (e.g., Lean, Six Sigma) to drive continuous enhancement and performance.
  • Leadership: Exceptional leadership and team-building abilities, with a focus on fostering collaboration, motivating teams, driving and achieving departmental goals.
  • Analytical: Strong analytical and problem-solving skills, with the capacity to make data-driven decisions.
  • Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence teams and stakeholders at all levels.
 
Work Environment and Essential Function:

While we will make every attempt to provide reasonable accommodation, such accommodation may not alter the fundamental requirements of the job, cause undue hardship, safety risk, or interfere with the ability to perform essential functions. We appreciate your understanding and look forward to supporting your needs within the scope of our commitment to compliance with the Americans with Disabilities Act (ADA) and other applicable laws.

Requirements to perform the essential functions of this job:
  • Consistent ability to utilize hands and fingers to perform tasks as necessary for job duties, which may include operating machinery, handling materials, or typing (8+ hours per day).
  • Consistent capacity for visual acuity to monitor processes, examine materials, and ensure quality and safety standards are met (8+ hours per day).
  • Consistently communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, vendors, customers, and the ability to engage in verbal discussions and listen attentively (8+ hours per day).
  • Consistent ability to perform various physical tasks that require continuous standing (8+ hours per day), walking (8+ hours per day), bending (8+ hours per day), reaching (8+ hours per day), squatting, (8+ hours per day), lifting; up to 50 lbs.(8+ hours per day), carrying (8+ hours per day), pushing/pulling (8+ hours per day), and maneuvering within a warehouse workspace (8+ hours per day).
  • Ability to perform repetitive tasks (8+ hours per day).
  • Ability to visually identify products and their characteristics (8+ hours per day).
  • Frequently climb ladders and stairs (as needed).
  • Operation of, but not limited to, stocking, picking, inventory, packaging, kitchen, and computer tools and equipment (8+ hours per day). 
  • Consistently work around spices and aromas (8+ hours per day). 
TSTE is unable to accommodate sensitivity or allergy to various spices, ingredients, scents and aromas contained in our products. This is core to our business and cannot be avoided.

Core Values:  
  • Commitment; engaged, flexible, patient, open minded.
  • Detail Oriented; organized, focused, high quality.
  • Reliable; integrity, dependable, authentic.
  • Continuous Improvement; performance and safety awareness, goal-oriented, creative mindset, efficient.
  • Enthusiastic about food and beverage. 
  • Teamwork; team-oriented and eager to grow within the company.  
 Spicy Perks: 
  • Medical, dental, vision and other ancillary benefits.
  • 401k plan + company match. 
  • Flexible spending account (FSA) for medical and/or dependent care. 
  • 100% Company paid Basic Life and AD&D insurance. 
  • Paid time off (PTO) during first year, following 90 days of employment.
  • 7 Paid Holidays. 
  • Employee product discounts. 
  • Quarterly “Create & Share”, free product gifts. 
  • Annual “Holiday Bucks” with access to select personalized gifts for yourself or loved ones over the Holidays. 
 
Equal Employment Opportunity Statement 
The Spice & Tea Exchange® provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  
The Company prohibits discrimination and harassment of any type. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Drug Free Workplace:
The Spice & Tea Exchange® is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result. 




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Employee Benefits:

Health and Insurance Benefits
Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, Supplemental Benefits
401(k) matching
Employee Discounts
Employee Assistance Program (Support, Guidance, and Resources)
Paid Time Off