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MARKETING COORDINATOR Operations Center

MARKETING COORDINATOR

Full Time • Operations Center
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
You’re here! This can only mean one thing; you want to add a bit of SPICE to your life! At The Spice & Tea Exchange®, our mission is to Create and Share the Experience of a More Flavorful Life. Are you the best at what you do and want to love where you work? We are currently seeking a proactive and detail-oriented Marketing Coordinator to join our team.  The ideal candidate will have a passion for marketing, excellent communication skills, and the ability to work collaboratively with franchisees to help them achieve their business goals. Help us bring our mission to life every day with our vendors, guests, franchise owners, and our team members. If this sounds like you, come grab a seat at our table! Apply now, and let your culinary imagination run wild with us!   
 
Location: St. Augustine, FL, Onsite  
Monday-Friday, 40 hrs., Full-Time 
FLSA Status: Non-Exempt, Hourly 
Reports To: Marketing Manager 
 
Essential Job Duties: 
  • Monitor email support tickets and requests and respond to customer within 8 business hours 
  • Develop and distribute marketing toolkits, guidelines, and best practices to help franchisees effectively market their stores. 
  • Coordinate with external vendors (FedEx) and partners to provide franchisees with marketing materials and services as needed. 
  • Work closely with the corporate marketing team to align local initiatives with national campaigns and strategies. 
  • Coordinate campaign timelines, ensuring all deliverables are met on schedule. 
  • Collaborate with designers and vendors to create marketing materials. 
  • Coordinate email marketing campaigns for stores, including the development of mailing lists. 
  • Conduct market research and analysis to identify new opportunities 
  • Collaborate with internal and external stakeholders to ensure successful campaign delivery 
  • Provide clerical and administrative support for the marketing, product, and creative team members as needed 
     
Minimum Requirements:  
  • BA/BS in Marketing, Communications, or related field.  
  • 2-5 years of experience in a marketing administrative or coordinator role, preferably with experience in consumer product goods retail environments.  
  • Proficiency in digital and print marketing, email marketing tools and social media platforms. 
  • Excellent administrative, communication and interpersonal skills, with the ability to build relationships and collaborate with franchisees.  
  • Strong organizational skills and attention to detail. 
  • Ability to manage multiple priorities simultaneously and meet deadlines.  
  • Proficiency in Microsoft Office Suite and marketing software tools, such as Canva, Adobe Creative Suite, email and social media management platforms. 
  • Experience with data analysis and reporting to track campaign performance and ROI. 
  • Excellent approach to customer service, teamwork, collaboration, and willingness to learn.  
  • Ability to adapt to a fast-paced and dynamic retail industry landscape.   
 
Physical Requirements to perform the essential functions of this job: 
 
 
  • Utilize hands and fingers to perform job duties, which may include operating computers, handling of material, or typing. 
  • Ability to move up to 30 lbs. throughout the office and warehouse.  
  • Capacity for visual acuity to monitor processes, examine materials, and ensure quality and safety standards are met.  
  • Ability to visually verify color, design, and patterns.  
  • Communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, clients, customers, and the ability to engage in verbal discussions and listen attentively. 
  • Perform various physical tasks that may require standing, walking, lifting, bending, kneeling, stooping, reaching and maneuvering within the workspace. 
  • Consistently work around spices; must not be sensitive to various scents and aromas. 
 
While we will make every attempt to provide reasonable accommodation, such accommodation may not alter the fundamental requirements of the job, cause undue hardship, safety risk, or interfere with the ability to perform essential functions. We appreciate your understanding and look forward to supporting your needs within the scope of our commitment to compliance with the Americans with Disabilities Act (ADA) and other applicable laws.   
 
Equal Employment Opportunity Statement:   
  
The Spice & Tea Exchange® provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.   
  
The Company prohibits discrimination and harassment of any type.   
  
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  
  
 
 
Drug Free Workplace: 
The Spice & Tea Exchange® is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result.   

 




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Employee Benefits:

Health and Insurance Benefits
Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, Supplemental Benefits
401(k) matching
Employee Discounts
Employee Assistance Program (Support, Guidance, and Resources)
Paid Time Off